Jennifer Outland split her professional careers between mental health counseling and hospitality before multifamily property management found her. Born and raised in Tennessee, Jennifer earned her Bachelor’s Degree in Psychology from The University of Tennessee and her Master’s Degree in Marriage and Family Therapy from East Tennessee State University. Jennifer started with Rand Property Management in August of 2015. In four short years at Rand she helped build the organization from 225 units to over 1,600, developed the Human Resources Department, and was promoted to Regional Manager in January of 2018. Jennifer currently lives in Knoxville with her husband and son.
She speaks with us about the ins and outs of property management, hiring quality staff and eating the frog.
Getting Started in Property Management
The Digital Age
Finding A Good Fit
Blue Ocean Strategy
Eat the Frog
Scale Professionally And Personally
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