On this episode, Jake and Gino are with Garry Ridge, Chairman & CEO at WD-40. He has co-authored the book “Helping People Win at Work”. Garry puts some light on ways to uplift the culture of any organization and help people to love their job and do the work.
He differentiates between the toxic culture and the productive environment. He discusses techniques for engagement and commitment with employees and what is required at leadership level to make cultural changes besides explaining goals of the company.
Garry teaches leadership development, talent management & succession planning in the Master of Science in Executive Leadership program. He is also known as ‘Culture & Leadership Architect, #1 Coach in Culture Creation’
Key Insights
00:35 Introduction
02:00 Starting with WD-40
08:07 How to make people love their job?
14:07 Soul-sucking leader lets ego eat the empathy instead of empathy eating that ego
19:00 We need to remind ourselves often of what we want to become
23:52 Lets get rid of words ‘mistakes’ and ‘failure’
25:30 Pledge of responsibility
30:32 Best practices to make people feel the belongingness
34:00 Practices for staying organized
36:15 Wrap-up
Check out Garry’s best-selling books on Amazon: https://amz.run/645Z
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Jake & Gino are multifamily investors, operators, and mentors who have created a vertically integrated real estate company that controls over $225,000,000 in assets under management. They have created the Jake & Gino community to teach others their three-step framework: Buy Right, Finance Right and Manage Right®, and to become multifamily entrepreneurs.
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